INTEL: Bithumb breach exposes 844 customers and 715 employees, exchange will cover losses

Bithumb said an unauthorized outside party accessed its internal mobile office system, DaouOffice, and that personal data of 844 customers and 715 employees was leaked. The crypto exchange also pledged to take full responsibility for all confirmed losses from the breach.

According to the company’s statement, the incident involved 6,444 customers in total. Data belonging to 5,600 of them was encrypted and could not be read. For the other 844 customers, Bithumb confirmed that personal information was exposed.

What was taken

Bithumb said the stolen details of affected customers and employees include names, phone numbers, email addresses, resident registration numbers, driver’s licence numbers, bank account numbers and copies of ID documents.

Bithumb’s commitment to affected users

The exchange said it will bear full responsibility for every loss confirmed as a result of the leak. It also said it will take all necessary support and compensation measures for affected customers.

The statement describes the access as external and unauthorized and places the breach in DaouOffice, an internal system, not in customer trading accounts. The material supplied does not say how the attackers got in, when the access took place, or what compensation will be offered.

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